Episodes being cut?

[Shalvar]

So, we sent our TV off for a few weeks to get repaired and I have been using the Sky Go app....

TV came back today and I watched "The Rookie" Season 4 Ep7 on the Sky Q box and tv...... during the episode towards the end it suddenly just jumped scenes, as in, you know where it just cuts to another scene and makes no sense?

so I busted out the IPad and launched Sky Go, went to the same point.... and loads had been cut?  

Why is this? 
I have downloaded the episodes onto my box as UHD, and this episode is showing as 38min, and on Sky Go the episode is showing as under 42min.

What's going on??

[nolte]

This is mainly a customer helping customer forum. You could email the query to viewer relations at viewerR@sky.uk as they may be able to find out more