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Discussion topic: Disney+

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Avatar for Stephanie.1985
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This message was authored by: Stephanie.1985

Message posted on ‎31 Aug 2026 11:33 AM

Disney+

I can't get into the app

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Avatar for GD1
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Superuser
This message was authored by: GD1

Message posted on ‎31 Aug 2026 11:48 AM

Re: Disney+

Posted by a Superuser, not a Sky employee. Find out more

@Stephanie.1985  On which platform?  Sky Q, Sky Glass, Sky Stream?

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV (Satellites 28E,19E & 13E), Sky Glass Gen 2 55", Sky Stream, Sky 1Gig FTTP Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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This message was authored by: Mr+Ripley

Message posted on ‎31 Aug 2026 01:29 PM - last edited: ‎31 Aug 2026 01:32 PM

Re: Disney+

  We use D+ via the app on our TV rather than via Sky. Last night, we had an issue with it loading; it was buffering for ages. I fixed it by going into Apps> Settings> Disney+ on my TV & then reinstalling it. Worked a treat.

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75" Samsung QLED Q8F 4K Vision AI Smart TV - 2025
Samsung S60D All-in-one Soundbar with built-in subwoofer & Dolby Atmos & Q Symphony
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