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Discussion topic: Disney+

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This message was authored by: Angela5

Disney+

D Disney+ is taking the payment. It will not activate on my TV why

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This message was authored by: Marlu-Nyu

Re: Disney+


@Angela5 wrote:

D Disney+ is taking the payment. It will not activate on my TV why


Can you tell us what happened including any error codes or messages? 
Did you buy Disney+ through the Disney+ website, or did you get it through Sky? 

If via Disney+ website:
Go to the Disney+ app on Sky.
Go to https://www.disneyplus.com/en-gb/identity/begin
Enter the code that's on the TV screen into the website and follow instructions. 

If via Sky:
Did you get Disney+ via the Sky Marketplace? 
If so, you will need to activate your Disney+ subscription via https://www.sky.com/disneyplus-activate and following the instructions. 

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