Disney plus now trying to charge me

[Kelly1711]

Disney plus is now trying to get me to sign up to a plan even though up until today I have been able to watch for free on my sky puck. Any idea how to fix this? 

[lainys]

Hi there @Kelly1711, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141

Thank you 

Lainy