Disney plus activation issues

[Fmacd]

Hi all, hoping someone can help or has experienced this. I have a Sky subscription with Disney+ included. When I press the activate Disney+ button through my Sky account, it goes through to Disney+ but immediately gives me an activation error: "It looks like there's an issue with your activation." It then loops back. I've tried multiple times and get the same result each time. I can't get past this screen to log in at all. I believe the issue is with the Sky-side activation token not linking correctly to Disney+, but I'm not certain. Has anyone experienced this and resolved it — and is there anything I can try myself, or does this need Sky to reset the entitlement on their end? Thanks in advance.

[LJB-C]

Hi there @Fmacd, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141