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Discussion topic: Disney+ linked account sign in error code 1026

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This message was authored by: NS771

Disney+ linked account sign in error code 1026

We have linked our sky and Disney+ accounts, but every time we try to sign into Disney+ on the TV through sky it comes up with error code 1026. 

our login for Disney+ is a different email address so I don't know if this makes a difference, because we have already successfully linked the accounts via the website online. 

we have gone into the secret settings on sky and reset all the apps in the hope that this will make a difference, but it didn't. 

 

we have tried the "turning it off and on again", of the TV, the skybox and the router and this didn't resolve the problem either. 

 

hoping somebody else has had the same problem and is able to offer a solution/fix 🤞🏼🤞🏼🤞🏼 

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This message was authored by: caesarome

Re: Disney+ linked account sign in error code 1026

Posted by a Superuser, not a Sky employee. Find out more

@NS771 

This is what Disney say about the error so if nothing hyere helps perhaps get in touch with them:

 

https://help.disneyplus.com/en-GB/article/disneyplus-en-uk-error-1026

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