Discovery plus premium doesn’t work

[Dicey1990]

I've had discovery plus for years. I upgraded my package 6 months ago for the full tnt sport pack. My sky glass stated discover plus premium in the settings. But when I use the app it says I need to upgrade and contact supplier. I've signed out and in on all devices it's although my subscription hasn't been linked to the discovery plus subscription 

[Greenfingers001]

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

[Addie15]

Update-We are closing this invite now due to no response within 48 hours. If you still need help, please let us know so we can re-escalate this for you. Thanks.

[Terry661]

Same problem, moved house recently on the same full sky sports TNT package but transferred to Sky Stream so expected to Dicvery plus but the sign on scan/activate simply goes around in circles, now saying I need to ''upgrade' but does not recognise my Sky Credentials..Nightmare

[JoanneAcha]

Hi 

I am having a similar problem.  Just wondered if this was resolved.  I have spoken to Sky and have had not been able to resolve it so far.

If it was resolved can you tell me how it was done.  

Thank you.