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Discussion topic: Controller

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Avatar for Teddypickle
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This message was authored by: Teddypickle

Message posted on ‎21 Oct 2025 09:14 PM

Controller

Can't get any any of my controller to work with new broadband box
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Avatar for caesarome
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Superuser
This message was authored by: caesarome

Message posted on ‎21 Oct 2025 09:38 PM

Re: No tv schedule showing

Posted by a Superuser, not a Sky employee. Find out more

@Teddypickle 

For us to even start to help you we need to know what TV service you have from Sky that your remote isn't working with, so is it Sky+, Sky Q, Glass or Stream.

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This message was authored by: GD1

Message posted on ‎21 Oct 2025 09:54 PM

Re: Controller

Posted by a Superuser, not a Sky employee. Find out more

@Teddypickle  I think you may be confuised as to what you're controlling, a Broadband "box" or hub does not have a controller, so can you please confirm if your talking about a Stream puck instead?

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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