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Discussion topic: Can't get Disney plus working

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Avatar for Clebby2601
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This message was authored by: Clebby2601

Message posted on ‎13 Jul 2026 09:16 PM

Can't get Disney plus working

I pay £4 a month to market place but I can't get the app on the tv working at all tried all sorts 

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Avatar for caesarome
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This message was authored by: caesarome

Message posted on ‎13 Jul 2026 10:10 PM

Re: Can't get Disney plus working

Posted by a Superuser, not a Sky employee. Find out more

@Clebby2601 

Have you activated Disney+:

 

https://www.sky.com/shop/activate/disneyplus

 

Help can be found here:

 

https://www.sky.com/help/sky-tv/sky-tv-glass/fixing-a-problem-sky-glass/q-tv-apps-test/articles/prob...

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Avatar for RobertS83
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This message was authored by: RobertS83

Message posted on ‎14 Jul 2026 09:42 AM

Re: Can't get Disney plus working

Have you gone into sky stream/glass settings and refreshed apps?

 

The £4 extra will be because you have a teir without ads. The with ads tier is free. 

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