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Discussion topic: Can’t access sky cinema

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Avatar for Carolyn631
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This message was authored by: Carolyn631

Message posted on ‎30 Dec 2025 02:13 PM

Can’t access sky cinema

Good day, I can't access my new package sky cinema and paramount plus 

I have email from you about this today

Unfortunately I can't sign in to my sky account

username and password don't work

i have sky hd box 

 

 

 

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Avatar for Annie+UK
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Superuser
This message was authored by: Annie+UK

Message posted on ‎30 Dec 2025 02:25 PM

Re: Can’t access sky cinema

Posted by a Superuser, not a Sky employee. Find out more

FYI This forum is primarily customer-to-customer help, you're not talking to Sky support

I am Neurodivergent – My Sky FAQs: Go ❄ Stream ❄ Glass ❄ Plus
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Avatar for caesarome
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This message was authored by: caesarome

Message posted on ‎30 Dec 2025 05:57 PM

Re: Can’t access sky cinema

Posted by a Superuser, not a Sky employee. Find out more

@Carolyn631 

Paramount+ has to be activated but as you saying you are seeing an upgrade message when trying to view any Sky Mivies channel or film ?

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