Discussion topic: Can error code 50-9-502 be caused by snow on dish?

This message was authored by: Paty · ‎05 Jan 2025

Snowed overnight. Now have no satellite signal. Is snow on dish a possible cause?

This message was authored by: GD1 · ‎05 Jan 2025

@Paty wrote:

Snowed overnight. Now have no satellite signal. Is snow on dish a possible cause?

Yes.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.

Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.

This message was authored by: caesarome · ‎05 Jan 2025

@Paty

What device are you seeing the 50-9-502 error on ?

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This message was authored by: Paty · ‎05 Jan 2025

On Tv, births cleared 5 mins ago. Thanks!

Discussion topic: Can error code 50-9-502 be caused by snow on dish?

Can error code 50-9-502 be caused by snow on dish?

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Re: Can error code 50-9-502 be caused by snow on dish?

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