Wont let me login to Netflix

[TwinPee]

My sky q went live last week I've been trying to login to Netflix but every time I click on the app is says this app is unavailable at the moment try again later has been saying that for a week now. 

[oldfella]

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@TwinPee wrote:

My sky q went live last week I've been trying to login to Netflix but every time I click on the app is says this app is unavailable at the moment try again later has been saying that for a week now. 

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Hi @TwinPee 

Have you correctly Activated it?  Assume you gave taken Netflix through your Sky subs.\

https://www.sky.com/help/articles/apps-on-sky-q-and-glass-netflix

[TwinPee]

I've scrolled down and there's no on demand section? 

[MightyQuinn]

Hi @TwinPee   Have a look in Settings -> System info and let me us know the Software version.

Fixing a problem with TV apps | Sky Help | Sky.com | Sky Help | Sky.com

[TwinPee]

Soft ware version is 6.34.1.53

[Chodley]

Is that Sky Q? That version number isn't Q software.

[TwinPee]

Still not been able to activate Netflix and when I try to call customer service never get through to the right people. Can someone help I've been paying for Netflix twice now for 3 months 

[MarkGoldsmith]

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@TwinPee wrote:

Still not been able to activate Netflix and when I try to call customer service never get through to the right people. Can someone help I've been paying for Netflix twice now for 3 months 

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Have you followed the advice previously advised in this thread?