0

Discussion topic: 5 App dropping out

Reply
Avatar for BluOrchid
Level 0 icon
What's this?
This message was authored by: BluOrchid

Message posted on ‎29 Nov 2025 12:27 PM

5 App dropping out

App drops out constantly, often lost place in program because of it;  the screen also goes blank or there the sound & visual drop out of sync 

 

Nothing wrong with my connection, all other app & systems work fine and no reported problems with the app!

 

Been a week or so now

Report post
Post 1 of 2
40 Views
0 Likes
Reply
Reply

All Replies

Avatar for GD1
Level 16 icon
What's this?
Superuser
This message was authored by: GD1

Message posted on ‎29 Nov 2025 12:36 PM

Re: 5 App dropping out

Posted by a Superuser, not a Sky employee. Find out more

@BluOrchid  Your post has been moved from the Sky Go Board as Sky Go is an app and does not support the my5 app at all.

 

What are you watching teh My5 app on as it won't be Sky Go

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
Report post
Post 2 of 2
33 Views
0 Likes
Reply
Reply