we found the virtual assistant chat line to be rubbush. We had an issue with our land line and when entering that as a titleit did not recognise this and referred us to broadband which was working fine but not the landline.
▪️ I AM NOT A SKY EMPLOYEE ▪️ NOTE: I only provide help on the forum boards so Direct Messaging is switched off ▪️ Sky customer since 2001 with: Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
