Discussion topic: my voice light on my router won't work

This message was authored by: bubble49yo · ‎24 Feb 2026

I've just got a new router and the voice calls won't work on it

This message was authored by: mikealanr · ‎25 Feb 2026

You have posted this in the Glass (TV) Section of the community. Hopefully a moderator will move it to the broadband section and someone with the relevant knowledge and experience can assist.

MikeAlanR

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55" Gen 2 Sky Glass atlantic blue, 65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Sky SoundBox. Former Sky Q, Sky+ HD and Sky+ customer. Sky Mobile Customer.

Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.

This message was authored by: GD1 · ‎25 Feb 2026

@bubble49yo Your post ha sbeen moved to the relevant board as this is not a Sky Glass TV related issue

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.

Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.

This message was authored by: Mark39 · ‎25 Feb 2026

@bubble49yo was your new router just to replace an outdated old one? Did you have voice calls via your old router?

Discussion topic: my voice light on my router won't work

my voice light on my router won't work

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