broadband engineer hasn’t turned up

[Lozza12345]

Waiting on sky broadband engineer.

was meant to arrive between 8am and 1pm and hasn't. 
i know it's only 30 minutes later but I've got school runs and swimming lessons to do and I don't want to miss them if they was to come. 
I've had no phone call or email either 

[Addie15]

Hi there, I have escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.  

Just look out for the blue bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147 

[Addie15]

Update-We are closing this chat now, but please get back to us if we can help you with anything else. Thank you.