Discussion topic: When using phone it’s very crackly
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Message posted on 24 Apr 2023 06:31 PM
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When using phone it’s very crackly
When trying to talk you can't hear anything as the line is all crackles
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Message posted on 24 Apr 2023 06:37 PM
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Re: When using phone it’s very crackly
Have you other means of calling Sky to report this?
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
Message posted on 24 Apr 2023 06:38 PM
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Re: When using phone it’s very crackly
Yeah I do, what's the best number to ring?
Message posted on 24 Apr 2023 06:40 PM
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Re: When using phone it’s very crackly
@Nicky272
If you already have a Sky Mobile call free by just dialling 150, otherwise you can use:
https://www.sky.com/help/home
UK: Scroll down and click on ‘Need more help’ and it provides a 0333 number.
ROI: change the flag in the bottom right corner of the link to the ROI flag then scroll down and click on ‘Need more help’ and it provides a 0818 number.
(The forum doesn’t allow us to type the numbers in full).
As with most large companies the start will be automated but stay on the line and don’t hang up if you’re prompted to.
If you don't want to call we can get you some help here but it may be tomorrow now. Let us know.
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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