Weird tone on landline

[Malceve56]

When you ring our landline the ringing tone you hear is like as if you're calling somebody abroad. If it's answered then you can't hear anything. When you call out and it's answered then nobody can hear anything either. 

[Addie15]

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147