Discussion topic: Unable to make or receive phone calls on landline

This message was authored by: SB9 · ‎17 Nov 2023

My phone line is not working, ld like to be escalated to a sky person so I can have an online chat please. Hope you can help.

This message was authored by: caesarome · ‎17 Nov 2023

Has this just started to happen so has it been working previously and you haven't made any changes to your broadband package ?

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This message was authored by: Daniel0210 · ‎17 Nov 2023

@SB9

Any recent changes to your broadband/Talk package?
Is your broadband working?
Is there a voice light on your hub and if so is it lit?

▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM

This message was authored by: SB9 · ‎17 Nov 2023

Yes broadband is working. No changes to package. There is no voice light on my hub. All the lights that are there are on.

Discussion topic: Unable to make or receive phone calls on landline

Unable to make or receive phone calls on landline

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