Posted by a Superuser, not a Sky employee. Find out more
@Johnglenn Are you plugging the phone into the UK Phone port on the back of the hub?
Like you I'm a customer here, Sky Employees are clearly identified as such. 43" Glass TV & Puck Whole Home Please note I only provide help on the main forums and not via PM, PM's are switched off.
Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
Posted by a Superuser, not a Sky employee. Find out more
@Johnglenn Can you confirm the voice light is green? If yes can you unplug the hub and then plug back in and allow to reboot?
Like you I'm a customer here, Sky Employees are clearly identified as such. 43" Glass TV & Puck Whole Home Please note I only provide help on the main forums and not via PM, PM's are switched off.
Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
Posted by a Superuser, not a Sky employee. Find out more
When did your broadband go live, was it today ?
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Posted by a Superuser, not a Sky employee. Find out more
@Johnglenn it can be up to 24 hours post activation before the landline service is available. If the service was activated today, try restarting your Hub tomorrow, by switching off at the plug for 30 seconds.
