Talk Shield still not accessible. This has been ongoing for a couple of years. FIXED WHEN?

[GeminiLass]

Unable to access Talk Shield, says "Ooops, appears to be an error" or similar.  This has been ongoing for a couple of years.  Are Sky working on it?  I've phoned Sky several times about this and nobody seems to give me any kind of answer.

[Mark39]

@GeminiLass yes, it's a long outstanding fault.

I suspect, as it doesn't affect every Sky Talk Shield user and there's a workaround using your phone handset, it doesn't have a high priority.

https://www.sky.com/help/sky-talk/sky-talk-features/sky-talk-shield/articles/sky-talk-shield-using-s...

[Shazzi4]

I've been having the same problem, for months, it appears that they can turn it off via the help line, but can't switch it on.

[Mark39]

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@Shazzi4 wrote:
I've been having the same problem, for months, it appears that they can turn it off via the help line, but can't switch it on.

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Not sure how it would help to do that anyway....