Sky talk pay as you talk

[Laura1803]

I was moved onto sky pay as you talk a couple of months ago as the sales adviser said it would be better value for me. I had made a few short calls this month and been charged £19! This is definitely not better value! I want to move back onto a fixed contact but I can't find anyway to do it online and I can't get through to speak to anyone at sky as the wait times state at least 40 minutes which would cost me approx £11! Does anyone know how I can sort this? Thanks 

[Mark39]

You'll need to persevere with calling, I'm afraid. Lines are usually quieter when they open at 7.00am or after 9.00pm. Landline calls to Sky are free with Sky Talk.

[TimmyBGood]

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@Laura1803 wrote:

I was moved onto sky pay as you talk a couple of months ago as the sales adviser said it would be better value for me. 

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It's undoubtedly 'better value' as long as no outgoing calls are made...