0

Discussion topic: Sky contact - not call

Reply
This message was authored by: Robyn37

Sky contact - not call

I need to contact sky. Is there any way to contact them without a phone call? I have a lot of anxiety issues with talking to people over the phone so does anyone know any other form of way to contact them. 

Reply

All Replies

This message was authored by: Daniel0210

Re: Sky contact - not call

Posted by a Superuser, not a Sky employee. Find out more

@Robyn37 
If there are health issues involved it may be worth registering with the Sky Accessibility Team who may be able to help now or in the future particularly if there’s an issue communicating. Once registered there are also different methods of communication other than phoning so have a look at these related links… ~

https://www.sky.com/help/accessibility-information

https://www.skyaccessibility.sky/

https://www.sky.com/help/articles/accessibility-information-sky-mobile-broadband-and-talk-customers

https://www.sky.com/help/articles/third-party-assistance


▪️ I AM NOT A SKY EMPLOYEE ▪️
NOTE: I only provide help on the forum boards so Direct Messaging is switched off

▪️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
This message was authored by: Mark39

Re: Sky contact - not call

Posted by a Superuser, not a Sky employee. Find out more

@Robyn37 welcome to this customer Community 🙂

 

Depending on the subject, Sky have a number of ways to contact them, including via social media. If you let us know the topic, we'll try to point you in the right direction - or maybe we can resolve your query without needing to speak to Sky?

Reply