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Discussion topic: Problem with transferring a number from SKY Talk to another provider

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This message was authored by: Max_Fox

Problem with transferring a number from SKY Talk to another provider

I have a phone number in SKY Talk and I wanted to change my internet provider, but I have a problem transferring the number because apparently the number does not match my address, my investigation on the web led me to a probable address error in ORDI (Openreach Data Integrity), I called SKY but they said everything was ok, they probably only checked the address on my account and not in the ORDI database. How can I check if the correct address is in ORDI.

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This message was authored by: Lisa-P1987

Re: Problem with transferring a number from SKY Talk to another provider

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Thanks

Lisa - Sky Tech Team Expert
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