Discussion topic: Problem with phone line for elderly
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Message posted on 06 Nov 2024 01:32 PM
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Problem with phone line for elderly
My elderly mom of 84 years old without phone since yesterday. She lives aline in remote area and depends on the phone. Her personal panic alarm also has message to say line disconnected. I have unplugged and checked all cables. Nothing working.
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Message posted on 06 Nov 2024 01:40 PM
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Re: Problem with phone line for elderly
@Peg5
It may be worth registering her with the Sky Accessibility Team who may be able to help now or in the future. Once registered there are also different methods of communication with this team other than phoning
https://www.skyaccessibility.sky/
(Some customers may also benefit from reading this link)
https://www.sky.com/help/articles/third-party-assistance
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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