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Discussion topic: Previous Callers Not Available on Landline phone

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This message was authored by: MathsLady

Previous Callers Not Available on Landline phone

I think this issue started when we changed to fibre broadband. Caller id works OK when we get a new call. Previously we could press a button labelled "CALLS" and it would show either the name or number of previous callers. Now we just get "Not Available ".  Is there anything we can do to fix this?

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This message was authored by: Chrisee

Re: Previous Callers Not Available on Landline phone

Posted by a Superuser, not a Sky employee. Find out more

@MathsLady that would be a feature on your phone not something Sky control.

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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This message was authored by: MathsLady

Re: Previous Callers Not Available on Landline phone

Update: problem now sorted. I phoned SKY, not sure what they did or if they did anything but everything seems to be working perfectly now.

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