Physical phone

[Javierpdlr]

Hello, Ian joining Sky broadband and it comes with landline. I have just received the broadband hub and I am wondering if I should also be receiving a physical phone or do I have to buy that separately? Also, how do I know what is or will be my phone number? Thanks

[GD1]

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@Javierpdlr wrote:
Hello, Ian joining Sky broadband and it comes with landline. I have just received the broadband hub and I am wondering if I should also be receiving a physical phone or do I have to buy that separately? Also, how do I know what is or will be my phone number? Thanks

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No provider will give you a handset with a phone service, those days are long gone when it was a monopoly and BT provided the phones for their servioce, you'll need to purchase a phone from any large retailer or online store.

[Daniel0210 · Accepted solution]

@Javierpdlr 

Sky don't provide the actual phone, you need to purchase that yourself. Your landline number should be in the paperwork/emails from Sky, maybe in your Message Centre and once you get a phone dial 17070 and the automated message will tell you your number (or you can dial your mobile from it so the number is displayed). 

[TimmyBGood]

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@GD1 wrote:

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@Javierpdlr wrote:
I am wondering if I should also be receiving a physical phone or do I have to buy that separately?

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No provider will give you a handset with a phone service

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BT Broadband used to have an option to claim 'free' Digital Voice handsets which only work with their own Hub: these are now sold at a discounted price from the new 'EE' branded shop.

The 'hybrid back up' handset is an interesting bit of kit: again only compatible with BT/EE Broadband