Phones won’t send or receive calls

[Sylvie5]

When placing a call with any of the phone over sky broadband, you can't hear the ringing sound and the call doesn't go through. Also can't receive calls as phone doesn't ring when someone rings 

[Mr+Flibbles+86]

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147