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Discussion topic: Phone problems

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Avatar for Asbo53
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This message was authored by: Asbo53

Message posted on ‎30 Dec 2022 07:49 PM

Phone problems

I have terrible interference on my telephone. People can't call in. I've checked everything but still no joy.

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Avatar for Mark39
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Superuser
This message was authored by: Mark39

Message posted on ‎30 Dec 2022 07:52 PM

Re: Phone problems

Posted by a Superuser, not a Sky employee. Find out more

Regardless of whether or not your broadband is working ok, try the connection test here. If it detects a fault you'll be able to book an engineer there and then. Otherwise the fault will need to be reported to Sky.

https://www.sky.com/help/articles/broadband-diagnostic-start

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This message was authored by: GD1

Message posted on ‎30 Dec 2022 07:59 PM

Re: Phone problems

Posted by a Superuser, not a Sky employee. Find out more

@Asbo53  I've removed your duplicate thread that you have recently created, you need to respond to this thread, not raise new ones for the same issue.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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