Phone line

[Jodie19791]

The land line has no dialling tone have carried out all the checks suggested.Request an engineer to check outside lines.Last time it was a fault in the junction box fitted in the pavement.

[Mark39]

@Jodie19791 any recent changes or upgrade to your broadband service?

Try the connection test here ignoring that it's intended for broadband: https://www.sky.com/help/articles/broadband-diagnostic-start.