You will initially have to contact Sky to report it. You haven't actually said whether the line is working or not, just that it's loose.
▪️I AM NOT A SKY EMPLOYEE ▪️ NOTE: I only provide help on the forum boards so Direct Messaging is switched off ▪️ Sky customer since 2001 with: Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
Posted by a Superuser, not a Sky employee. Find out more
@Tassy69 you'll need to report it to Sky, as @Daniel0210 posted. But if your landline is still working ok, they may not be able to report it to Openreach who are responsible for it.
