Phone line

[Carol+AG]

My landline phone has stopped working.  No dial tone on my landline and I can't make or receive calls. Please help 

[caesarome]

Give this a try:

https://www.sky.com/help/servicestatus/broadband-and-talk

[Carol+AG]

Hi thankyou for your reply. Tried your link but still no luck so I'm going to have to ring them on my mobile and hopefully get it sorted. Thanks for trying to help 

[Mr+Flibbles+86]

Hi there, I have escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.  
Just look out for the blue bubble to start the conversation. 
Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147  

[Mr+Flibbles+86]

Update – Thanks for chatting to us. Unfortunately, there was no further response on the chat in 48 hours, we are still waiting to help you. If you need our support let us know and we can re-escalate to our chat team. Your chat has been closed now. Thanks