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Discussion topic: Phone line not working
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This message was authored by: KathyG1
Message posted on 05 Oct 2023 07:56 PM
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Phone line not working
Just had my sky phone and broadband connected now my personal alrm isnt working and is saying the phone line is disconnected and i cant get hold of anyone to help.
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This message was authored by: Mark39
Posted by a Superuser, not a Sky employee.
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Message posted on 05 Oct 2023 08:33 PM
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Re: Phone line not working
If your brooadband Hub has a light labelled 'Voice' on the front panel, and it's lit, your phone and your personal alarm need to be connected to the socket at the back of the Hub. They won't work from the wall socket.
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