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Discussion topic: Phone line not working

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This message was authored by: Madmollie

Phone line not working

Phone line not working have tried another handset but still can't make or receive calls.

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This message was authored by: caesarome

Re: Phone line not working

Posted by a Superuser, not a Sky employee. Find out more

If you have not changed your broadband package then see if you can run this line test to see if a fault is found outside of your property and if something is found you can book an engineer repair, ignore the fact it says it will test your broadband:

 

https://www.sky.com/help/home/broadband/my-broadband-speed/no-connection-slow-wifi/articles/broadban...


You can also run this test via the MySky app.

Let us know how you get on.

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