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Discussion topic: Phone line dead but internet working

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This message was authored by: Jai08

Phone line dead but internet working

Hi.

 

Phone line is dead. Internet is working.

 

Can I book enginner to come out please 

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This message was authored by: caesarome

Re: Phone line dead but internet working

Posted by a Superuser, not a Sky employee. Find out more

Ignore the fact this says it is a broadband check but try running this test as it should test your line and if a fault it found outside of your property it should let you book an engineer repair:


https://www.sky.com/help/home/broadband/my-broadband-speed/no-connection-slow-wifi/articles/broadban...

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This message was authored by: Jai08

Re: Phone line dead but internet working

Thank you.

 

The phone line is still dead but I have requested an engineer via the link you sent.

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