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Discussion topic: Phone going quiet after 10 minutes

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This message was authored by: bigtonytony

Phone going quiet after 10 minutes

I have a landline using the traditional phone line (not internet calls). I generally do not call out as it costs me but several people call me on a regular basis. The phone line is always absolutely fine until roughly 10 minutes into a conversation when the line will start to go quiet. The person calling me can still hear me clearly but to me it sounds like they are getting quieter and quieter until they disappear altogther. So I am always having to tell people to call me back. I have had my son try 3 different phones and they all do the same thing, so it must be the line? It happens with different people. My son has also had it happen to him so its not me falling asleep. Any ideas?

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This message was authored by: Addie15

Re: Phone going quiet after 10 minutes

Posted by a Sky employee

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147
 

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