Discussion topic: Number not recognised

This message was authored by: sheilapye · ‎25 Sep 2022

Hi

Since my son changed from sky to Bt whenever I call him now it says 'number not recognised'. I tried resetting our sky router but still get same message. I can call him on my virgin mobile ok. He hasn't blocked me he assures me!

This message was authored by: GD1 · ‎25 Sep 2022

@sheilapye Resetting a router won;t help as it's likely the issue is on their end or with BT.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.

Discussion topic: Number not recognised

Number not recognised

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