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Discussion topic: No longer need landline

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This message was authored by: kittybum

No longer need landline

I no longer use my landline in my sky package how can I get it removed

i only use broadband nothing else

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This message was authored by: Daniel0210

Re: No longer need landline

Posted by a Superuser, not a Sky employee. Find out more

@kittybum 

Sky Talk is bundled together with Sky Broadband. You can't cancel the Talk side of things without cancelling Broadband as well.

 

Just make sure you're on the Sky Pay As You Talk tariff (call Sky if you're not). That way if you make no calls there are no Sky Talk charges. (The Pay As You Talk tariff is the default tariff when you join).


▪️ I AM NOT A SKY EMPLOYEE ▪️
[I only provide help on the forum boards so Private/Direct Messaging is switched off]

▪️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
This message was authored by: TimmyBGood

Re: No longer need landline

Posted by a Superuser, not a Sky employee. Find out more

@kittybum wrote:

 

i only use broadband nothing else


Terrestrial broadband requires rental of a data bearer circuit (either optical fibre or a copper 'phone' pair) and that cost is bundled into the monthly subscription.

 

Online advice to 'save money by cancelling an unused phoneline' is therefore typically inaccurate.

 

As @Daniel0210 indicates, what's worth checking is billing for an inappropriate inclusive calls option.

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