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Discussion topic: No dial tone

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This message was authored by: Dibley15

No dial tone

Phone been dead for 3 days no dial tone if I ring landline from another phone it rings from that end but no response from land line phone lights up but that's it tried to ring but was told 45 minute que really haven't got time waiting that long

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This message was authored by: caesarome

Re: No dial tone

Posted by a Superuser, not a Sky employee. Find out more

See if you can run this line test to see if a fault is found outside of your property and if something is found you can book an engineer repair, ignore the fact it says it will test your broadband:

 

https://www.sky.com/help/home/broadband/my-broadband-speed/no-connection-slow-wifi/articles/broadban...


You can also run this test via the MySky app.

Let us know how you get on.

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This message was authored by: Dibley15

Re: No dial tone

I don't have sky broadband and as that's the only questions i get asked when I look at these help tools I'm at a ead end 

This message was authored by: caesarome

Re: No dial tone

Posted by a Superuser, not a Sky employee. Find out more

What happens when you select the "Test my Connection" button as it should then run a test on your line.

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