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Discussion topic: No dial tone, cannot make or receive calls.

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This message was authored by: Nautpilot

No dial tone, cannot make or receive calls.

With a network issue on my mobile network, I've plugged in my home phone after years without using it. Unfortunately there is no dial tone and I cannot make or receive calls.
My broadband is working fine and all the online help to find the problem hasen't helped either. 
I suspect after not being in use for so long, the connection has timed out or something. 

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This message was authored by: Addie15

Re: No dial tone, cannot make or receive calls.

Hi there, I have escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.  

Just look out for the blue bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

 

This message was authored by: Addie15

Re: No dial tone, cannot make or receive calls.

Update-We booked an engineer for Nautpilot and we consider this closed on our end. Please reach out if you need further help with anything else. Thank you.

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