Discussion topic: My phone line not working

This message was authored by: Fudge22 · ‎28 May 2025

Had engineer to upgrade broadband 5 hrs ago and phone line is still off line

This message was authored by: Highlinder · ‎28 May 2025

@Fudge22 Where you moved from older type broadband to new faster speed and told to plug your phone into the back of the router?

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This message was authored by: MarkGoldsmith · ‎28 May 2025

It can take up to 24 hours for the phone line to start working for calls once your service has been switched over.

i'd suggest waiting for 24 hours, trying again and if it still isn't working try rebooting for router by turning it off at the plug for 30 seconds.

Sky Stream, Sky Glass Air and Sky Broadband customer

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