My phone line is not working with incoming calls.

[Toots]

5th time in 2 years pone line not working. No incoming calls. I can phone out but the line crackles so loudly we can not hear each other. 

[Tom-W19 · Accepted solution]

Hi @Toots 

Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the chat bubble to start the conversation.

Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

[Toots]

Outreach came today and have found the problem. Very pleased with your help and fast action on my behalf. Just waiting for date of repair. Thanks