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This discussion topic has been answered Discussion topic: My phone line is not working with incoming calls.

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This message was authored by: Toots

My phone line is not working with incoming calls.

5th time in 2 years pone line not working. No incoming calls. I can phone out but the line crackles so loudly we can not hear each other. 


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This message was authored by: Tom-W19 Answer

Re: My phone line is not working with incoming calls.

Hi @Toots 

 

Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the chat bubble to start the conversation.

 

Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Thanks
Tom

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This message was authored by: Tom-W19 Answer

Re: My phone line is not working with incoming calls.

Hi @Toots 

 

Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the chat bubble to start the conversation.

 

Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Thanks
Tom

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This message was authored by: Toots

Re: My phone line is not working with incoming calls.

Outreach came today and have found the problem. Very pleased with your help and fast action on my behalf. Just waiting for date of repair. Thanks 

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