Moving from sky fttc to fttp - porting number

[ADozer]

Hi, 

I'm currently on Sky FTTC 76mb and I'm looking at upgrading to FTTP. Looking at the forums, it looks like sky are unable to port the number over from FTTC to FTTP which doesn't work for me as I've had the number for 40+ years and it is my main contact number for doctors etc. Therefore if I migrated over, I would get a new phone number. 

Does anyone have instructions on how I can port the number over to FTTP? Would I need to move to BT for two years and then come back to Sky? It all really sounds ridiculous that sky can't do inter company porting and that I'd need to move elsewhere to keep my landline number. 

[Greenfingers001]

Hi there @ADozer , I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147
 

[mormegil]

If you are upgrading your existing service with sky to fttc to fttp then your number would be migrated over as part of the order 

if you are going from now to sky as part of the upgrade to full fibre then you cannot port the number as it is a replacement service and not an upgrade of an existing service

[ianmoz]

Hi,

Did u get your issue resolved satifactorily - ie were u able to keep your landline number when u upgraded to fttp?

Thanks