Discussion topic: Moved house & number not transferred, line now disconnected (9th May) any was of getting it back?
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Message posted on 22 May 2023 02:03 PM
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Moved house & number not transferred, line now disconnected (9th May) any was of getting it back?
Is there anyone out there in the multiverse that knows the answer to this? 😊. I was with Sky and had to move house for health reasons. (17th March). With Sky i was not able to take the phone numher with me,, for this reason i went with Vorgin as they were the only provider who said they could do this. 2 momths down the line Virgin havent managed to do it, i received no calls, no updates despite me calling over 15 times and emailing their compalimts department numerous times.
The line at the old house has since been cancelled (9th May). , so i am presuming Virgin will definately not be ble to transfer it now. Is there any way i can get my old number back? I am assuming it has not neen reused yet as only recenlty calcelled. Thank you 😊
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Message posted on 22 May 2023 02:29 PM
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Re: Moved house & number not transferred, line now disconnected (9th May) any was of getting i
Not via Sky, I'm afraid. Once your line became inactive the number will have been returned by Sky to the pool of unused numbers from which they can't retrieve it. I doubt any other provider can either. There's a very remote possibility that BT can, so you might wish to ask them.
Message posted on 22 May 2023 11:05 PM
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Re: Moved house & number not transferred, line now disconnected (9th May) any was of getting i
I did try BT, i put the number in online and it cme back saying it couldnt tramsfer it. Thanks anyway, thought i would double dheck to be sure. 😊
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