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Discussion topic: Loud crackling and buzzing noise on all calls

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This message was authored by: Bramlyn45

Loud crackling and buzzing noise on all calls

My landline is making a loud crackling and buzzing noise at my end whenever I receive or make any calls. The noise is so loud I can't hear what the other person is saying but they don't appear to be able to hear it at their end of the line. 

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This message was authored by: Mark39

Re: Loud crackling and buzzing noise on all calls

Posted by a Superuser, not a Sky employee. Find out more

Try the simple connection test here, even if your broadband seems ok: https://www.sky.com/help/articles/broadband-diagnostic-start

This message was authored by: Daniel0210

Re: Loud crackling and buzzing noise on all calls

Posted by a Superuser, not a Sky employee. Find out more

@Bramlyn45 

Have you another means of reporting this to Sky (ie; your mobile)? Sky can check the line and forward any fault to Openreach to investigate. 


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This message was authored by: Bramlyn45

Re: Loud crackling and buzzing noise on all calls

Thanks, I've tried running that but it says no errors were found

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