Line Cord error

[gazza80]

I keep receiving the message 'line cord error'. I have tested the phone and line and still receive the error. How can I check to see if there is a fault on the line?

[Chrisee]

@gazza80 try the steps here https://www.sky.com/help/articles/fix-phone-problems-start

[gazza80]

Hi Chrisee

I have tried that and they still dont work.

[Mark39]

Try the connection test here (even if your broadband is working ok): https://www.sky.com/help/articles/broadband-diagnostic-start

[Marion6]

There's a fire at the exchange, mines the same, nd that's what sky told me when I called them, could take. Few days to repair hopefully quicker

[Mark39]

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@Marion6 wrote:

There's a fire at the exchange, mines the same, nd that's what sky told me when I called them, could take. Few days to repair hopefully quicker

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The original poster may not be connected to the same exchange as you.

[Marion6]

Maybe.... Gazza should phone them them using a non sky mobile to find out

maybe a coincidence that a few people have the same problem at the same time is why I answered his question ... maybe I shouldn't of tried helping in the 1st place as your the 2nd person that's questioned what I've put.

it COULD BE .... NOT IT IS

[Mark39]

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@Marion6 wrote:

...your the 2nd person that's questioned what I've put.

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There's a good reason for that...

[Daniel0210]

@gazza80 

The post from @Marion6 was referring to a fire at an exchange in Derbyshire iirc. Unless you live in the area of that exchange that fire won't be affecting your line. 

[gazza80]

Thanks everybody for help and responses. After doing another test it appears their is a problem externally and an engineer is coming to fix the problem. Many thanks for everybodies help and support