Landline telephone not working

[dcmellor]

My landline is not making or receiving calls and have tried a couple of different phones and there is no dial tone on either.

[Daniel0210]

@dcmellor 
Try running a line test. If an outside fault is disclosed it should allow you to organise an engineers visit and save you calling Sky.
https://www.sky.com/help/articles/fix-phone-problems-start 

You can also check the status of your services using this link ~
https://www.sky.com/help/servicestatus#/uk/issues 

[n+medlam]

I have had the same problem since a week ago. It won't let me book an engineer using that link.

[dcmellor]

Me neither - asks me to call Sky

[dcmellor]

Think my issue may have started arounf fibre upgrade?

[Mark39]

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@dcmellor wrote:

Think my issue may have started arounf fibre upgrade?

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Does your Hub have a lit Voice light? If so, is your phone plugged into the Hub?