Landline out calls not working

[mallon80]

On landline calls in/out the person on the othe side can't us but we can hear them 

[caesarome]

@mallon80 

To get you some help with this I have escalated your post to the Sky Messaging team who will be in touch with you sometime tomorrow regarding this via a blue/red chat bubble which will appear at the bottom of this page.

This link explains how this works:
https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

When the chat bubble does appear you have 48 hours to respond or it will be automatically closed. This isn't a live chat so replies are not instant.

[Addie15]

Hi there, thank you for escalating this. We have sent an invite to mallon80.

[mallon80]

Had the engineer out looked at it then he went to the phone exchange & said it was a sky problem they sent me a text this morning to say it was fixed & it isn't fixed 

[mallon80]

 

[caesarome]

@mallon80 

I have alerted the messaging team again for you.

[Addie15]

Hi there, thank you for re-escalating this. We have sent an invite to mallon80.

[mallon80]

Phoned sky on Thursday was told the problem would be fixed and I waited until today to see if problem had been fixed and it has been fixed,phone lines working properly again thanks for you're help