No dial tone from my landline for weeks . I am 80 years old and my husband has prostate cancer. I don't really use my landline cos I have sky mobile phones but they have been playing up recently too and if they're not working and no landline in an emergency we will be in serious trouble so I would like someone to fix the fault. The phones themselves have been checked and they are working so it must be the line coming into house., I would really appreciate a quick fix, thankyou
Posted by a Superuser, not a Sky employee. Find out more
Sorry to hear that @Annemclaren. Do you have Internet calls, where the phone plugs into your broadband Hub? Or standard calls, where your phone plugs into a wall socket?
I'm assuming your phone was working ok up until a few weeks ago, when it stopped, and there have been no recent changes to ypur phone and broadband services?
Posted by a Superuser, not a Sky employee. Find out more
@Annemclaren You may not be aware but you haven’t contacted Sky by posting here. This is primarily a customer ▶️ customer discussion forum where we try to assist other customers.
If you haven't done it yet, try the below line test. Disregard it saying it will test your broadband
▪️ I AM NOT A SKY EMPLOYEE ▪️ [I only provide help on the forum boards so Private/Direct Messaging is switched off] ▪️ Sky customer since 2001 with: Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
