Landline not working

[Beau12]

Landline has not been working for 3 weeks!.

If we call from a mobile there is a dialing tone but not on landline.

Is there a known issue?

[Mark39]

Have you reported it to Sky?

Edited to add: you can check for major known faults in your area here: https://www.sky.com/help/servicestatus#/uk/issues